Sparkinity is not just a wholesale marketplace, it is a toolkit to drive revenues for businesses. Below are the current benefits you can expect.

• Guaranteed promotion of your products to thousands of retailers at no cost to you.
• Guaranteed promotion of your products to thousands of retailers at no cost to you.
• No shipping and inventory handling costs.
• Guaranteed payment on delivery i.e. You are always paid no matter what.
• Our unique technology ensures that you receive bigger orders.
• Grow your sales.

Not a problem! We do not require exclusivity. We can also block your page in areas where you have representation. That way, retailers in those areas won’t be able to view or order from you. We can offer you 0% commission on all orders from your existing accounts that your representatives or agents manage. So bring your representation along and start trading in a new way!

We are introducing 0% commission on orders known as ‘Free orders’ which means you get paid for the order but we don't charge you any commission on it. All brands that sign up to Sparkinity get the benefit of guaranteed commission free promotion to thousands of retailers.

We want to make it extremely easy for retailers to fall in love with your awesome products!

That is why we are making brand discovery extremely frictionless and fair. You should not have to pay steep commissions or bear huge trade fair costs for new introductions or meet and greets with existing clients. Through our free order feature even your existing clients can discover all the new awesome products you have been creating! In short we really do love to help you grow and that means giving your brand the maximum chance to succeed.

It’s free to join Sparkinity, and you’ll only pay commission when we connect you with a new retailer through our marketplace.

The standard commission rate for recurring orders from Sparkinity is 10%.

When a customer places a first order on Sparkinity’s marketplace that is not a free order, we charge a one-time referral fee of 10%, on top of the standard commission rate. The 20% only applies to the first order of a new customer—future reorders will be at the 10% rate.

For a limited period till february 2023 we are offering an introductory commission of 14% on first orders and 8% on reorders.

Our model is designed to be accessible and flexible for any ambitious brand and priced competitively against alternatives such as sales agents which can cost up to 25% or trade shows which cost thousands with no guarantee of sales.

Commission from orders helps us offer you the following services and benefits, at no additional cost:

• Logistics: We cover all your shipping, returns and inventory handling costs.
• Promotion: Access to promote your brand free of cost through the free order feature.
• Payment: We offer guaranteed payouts, so you’ll never be responsible for payment defaults.
• Net 60-90 terms: You can offer net 60-90 terms to eligible retailers who shop from you on Sparkinity, and we'll still pay you up-front.
• Marketing tools: Access to a suite of tools to help you grow and manage your wholesale business—like inventory integrations, tracking, analytics and marketing tools.
• Retailer verification: When a new retailer buys from you, we verify their reseller information and payment details to ensure they meet your selling standards.

Even though we offer Net terms to our retailers, we always pay you on time so you can continue running your business. Sparkinity guarantees payment 14 days after an order has shipped, or you can choose to get next-day payment for a 3% fee. You will be able to set your preferred payment method and provide your bank account details when you set up your account on Sparkinity.

Each time a retailer places an order for your products, we’ll send you an email. You’ll be able to review the order details, edit availability, and accept or decline the order.

If you can’t fulfill the quantities in the order immediately, you’ll click "Edit Availability" and provide a backordered date. If you have discontinued any items or know that something is out of stock, it’s always best to proactively remove them from your Sparkinity page in the Brand Dashboard.

Yes! Who you work with is your choice. You always have the final say before fulfilling an order.

In all instances, we do not permit any of our retailers to sell on Amazon, eBay, Etsy or other third party marketplaces.

You will be able to share your typical shipping lead time during the onboarding process. Your brand page will inform retailers of your average lead time, but we also ask you to enter an expected shipping date once orders are placed.

When you are ready to ship your order, Package your items securely and carefully to avoid any disappointment on the other side! Ensure the parcel is securely and properly packed as you will be responsible for any damages resulting from improper packing. Notify us when the order is ready to ship and we will provide you with shipment details (labels, tracking, collection window) using our network of couriers.

Add shipping details to mark as fulfilled: This sends a notification to the customer with tracking and accounts for payment monitoring.

Occasionally we may agree in advance for you to ship using your local shipment provider where our services are not available or suitable, in which case we will reimburse you for an agreed cost.

You can message any current or past buyers who have purchased your products through Sparkinity From your Brand Dashboard, click the Message button to start a new conversation.

If you are conducting any shipping transaction between European Union and the UK (in or out) it is likely that you will need to provide additional Customs declaration information, such as your EORI number and commodity codes, or HS codes (for product classification - this allows a more accurate description of your products than descriptions that can be vague).

However, it's still quick and easy to book shipments between the EU and the UK.

You may need to fill in a commercial or pro-forma invoice. This is a customs declaration which allows your parcel to pass through borders between countries. A commercial invoice is needed when your parcel contains items which have a commercial value, whereas a pro-forma invoice is needed when sending gifts or personal belongings.

The commercial or pro-forma invoice is used by customs officials so it is important that you complete the booking form accurately in order to avoid delays.

If a retailer reports that anything didn’t arrive or got damaged in transit, we’ll let you know. The retailer will be asked to provide a photo of the damage in order for a claim to be raised with the courier.

To get started, apply here: https://sparkinity.com/en/register_interest

Once you're accepted and we're ready to onboard you, we'll ask you for your wholesale details, product line sheet, and photography. We'll then set up your profile for you, so all you'll have to worry about is fulfilling orders.

Yes! You can invite your own retailers and every retailer will benefit from our free shipping proposition with 0% commission for you on all your existing relationships . All your retailers are eligible to apply for our extended payment terms program of upto 90 days (and we’ll take care of the verification process, saving you time). Whatever the payment term, you will receive a guaranteed payout upon delivery of the goods.

There’s no penalty for closing or pausing your account. Our goal is to offer a delightful and lucrative experience so you’ll want to continue partnering with us.

If you are unable to accept new orders for a period of time, you can pause your shop. If you'd like to stop selling on Sparkinity, reach out to us through the "Contact Us" link below and we'll help take down your Sparkinity page.